PRIVACY POLICY
At Junk Heroes, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, interact with our services, or communicate with us through SMS, phone, or email.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, and service address when you fill out a form or request a service.
Device & Usage Data: IP address, browser type, pages visited, and interaction with our site, collected via cookies and tracking technologies. Communication Data: Messages, emails, and call details when you communicate with us or opt in to our SMS/email updates.
2. How We Use Your Information
We use your information to:
-Provide and manage junk removal services
-Respond to your inquiries and customer service requests
-Send you confirmations, reminders, updates, and promotional offers via SMS and email (with your consent)Improve our website and services
-Comply with legal and regulatory requirements
3. SMS & Email Communication
By submitting your contact information through our website, you consent to receive SMS and email messages from Junk Heroes. These may include reminders, promotions, service updates, and other relevant communications. Standard message and data rates may apply. You may opt-out at any time by replying “STOP” to SMS or clicking “Unsubscribe” in email communications.
4. Sharing Your Information
We do not sell or rent your personal information. We may share your data with trusted service providers who assist in operating our business (e.g., email platforms, CRM, or payment processors), and only to the extent necessary.
5. Your Choices
You can:
Opt out of promotional communications at any timeDisable cookies in your browser settingsRequest access to, correction of, or deletion of your personal information by contacting us
6. Data Security
We implement reasonable security measures to protect your personal information, but please understand that no method of transmission or storage is 100% secure.
7. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll revise the “Effective Date” at the top.
8. Contact Us
If you have questions about this Privacy Policy, or if you wish to access, modify, or delete your personal data, please contact us at:
Junk Heroes
📞347.620.0900